Midtowne Spa Austin (Closed Permanently)

Pathetic management, surly employees

Why anyone would want to do business with this place given the attitude of the owner/manager is beyond my comprehension. Just shows what can happen to a business with a long term monopoly in the marketplace. Little regard for customers (or for their health and safety). "The customer is always wrong" becomes its mantra. No control over its employees, letting them do whatever they want, no matter how egregious. Run down and unsanitary facilities. The list is endless. Used to go to this place, but the young, snarly desk clerk on Saturday, June 22, 2013, ruined it forever. Was here about a week before that. Upon checking out, I realized I had left my room key in the room. The clerk nicely said don't worry about it, we'll go fetch it. Next time I went back, a different clerk tried to charge me $25 for the key. He said that even if the previous clerk said it was OK to leave the key in the room, I shouldn't have done that. He hen said, "What do you want me to do?" Well, duh, I said, "Don't charge me for the key." A cleaning guy was listening to this conversation and offered to go look for the key in the room, saying that it hadn't been rented even one time in the last week. Before he could get back to report what he had found, the clerk went all bitchy, being both audibly and physically abusive. He wouldn't give me back my credit card and driver's license until I left the place and grabbed my arm and flung me out the door. The owner/manager has been beligerant to me since then, defending and approving of the abusive behavior by his staff. All you guys reading this: stay away. They think that because they're the only gay sauna in Austin, they can treat customers however they want. The only way to disabuse them of this notion is to not spend your money there.

Looking for someone to meet.....

you can contact me by my email nhoccon614@yahoo.com

um

This place was ok. 3 levels, some fun, a ton of attitude.

Still drooling…over hot guys and excellent staff!!

My first visit to the spa was incredible, it was far more than I had expected, especially how clean it was. I was flabbergasted with how friendly the staff was upon my entrance into the building. Since I was new to the place…they had the courtesy to introduce me to all of their amenities on their three floors including all the exercise equipment (over 20 pieces not including the free weights), the hot tub in the patio, the TV room, the steam room, the dry sauna, the vending area, the locker area and the rooms. This is your home away from home. I totally recommend it to just about any man in the world, come hang out! Don’t forget to bring your laptop for free internet access or pay to use their rental computer! Lockers and rooms have their own key, but for added protection…they also have lock boxes (like in banks) for your valuables. Oh, and don’t forget to enjoy the hot guys throughout your stay!!

Yummy

Clean facility, dirty sexy men.